Shipping & Delivery

Shipping & Delivery Policy
The Light Print Company
Effective Date: 02-23-2025

1. Order Processing Time

Orders are processed within 2-5 business days after payment confirmation.
Custom or bulk orders may require additional processing time.
Orders are not processed or shipped on weekends or holidays.

2. Shipping Methods & Estimated Delivery

We offer several shipping options to meet your needs:

Standard Shipping (5-10 business days)
Expedited Shipping (2-5 business days)
Overnight Shipping (1-2 business days)
International shipping times vary based on destination and customs processing.

3. Shipping Rates

Shipping costs are calculated at checkout based on package weight, dimensions, and destination.
Free standard shipping is available on orders over $100 within the United States.
Customers are responsible for any applicable customs duties or taxes for international orders.

4. Tracking Your Order

Once your order ships, you will receive a tracking number via email.
You can track your order through our website or the carrier’s tracking system.
If you do not receive tracking information, please contact us at silas@thelightprint.com.

5. Shipping Delays & Issues

We are not responsible for delays caused by the carrier, weather, or other unforeseen circumstances.
If your order is delayed beyond the estimated delivery date, please reach out to us for assistance.
If your package is lost or damaged in transit, please file a claim with the carrier and notify us.

6. Incorrect or Undeliverable Addresses

Please ensure your shipping address is correct at checkout.
If an order is returned due to an incorrect or undeliverable address, additional shipping fees may apply.
Contact silas@thelightprint.com immediately if you notice an error in your shipping details.

7. International Shipping

International orders may be subject to customs duties, taxes, or import fees.
The recipient is responsible for all customs-related costs.
Shipping times vary due to customs clearance and international carrier processing.

8. Order Changes & Cancellations

Orders cannot be modified once they have been processed for shipping.
If you need to cancel an order, contact us within 24 hours of purchase.
Refunds for canceled orders will be processed according to our refund policy.

9. Contact Us

For any questions or concerns regarding shipping, please contact us:
Email: silas@thelightprint.com

We appreciate your business and strive to ensure a smooth and efficient shipping experience!